Open the Start/Windows menu then search for and click "Device Manager.".
In the meantime, disable one graphics card to avoid performance problems. Graphics card manufacturers are working on a driver update for this issue. Workaround: A driver issue causes dual graphics card setups, such as Crossfire or SLI, to suffer performance drops.
Issue: Poor performance when running dual graphics cards.
Make sure you're playing on an account registered to a user of-age and try again. Workaround: While there are many reasons you might see this error when trying to play your game, it could be due to playing on an underage, or child, account.
Issue: "You are not allowed to access online features" error.
Workaround: If you get stuck while matchmaking, or encounter an infinite loading screen when connecting to a server, exit your game fully and try joining a game again.
Issue: Infinite server loading screen/Stuck at server "joining" screen.
Once updated, you should be able to join servers normally.
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